Coronavirus pandemic | India#39;s huge outsourcing industry struggles with work-from-home scenario

Many of the companies that provide business services such as call centres, information technology services and business process automation were not prepared for work-for-home arrangements, according to interviews with more than a dozen employees of several companies.

from Moneycontrol Business News https://www.moneycontrol.com/news/business/coronavirus-pandemic-|-india39s-huge-outsourcing-industry-struggleswork-from-home-scenario_13611581.html