Monday, September 3, 2018

RBI introduces Internal Ombudsman Scheme for stronger redressal of banks#39; customer complaints

RBI introduces Internal Ombudsman Scheme for stronger redressal of banks#39; customer complaints The central bank has directed banks with over 10 banking outlets to appoint internal ombudsman, which will be monitored by the bank’s internal audit mechanism apart from regulatory oversight by RBI.

from Moneycontrol Business News https://ift.tt/2PynPwT
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